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1. What is your minimum order quantity (MOQ)?
Our MOQ is 1,000 pieces or one 40 feet container. For ready‑to‑ship stock fans, we accept smaller trial orders (e.g., 10 pieces). Contact us for model‑specific MOQ.
 
 
2.What is your typical lead time?
Ready‑to‑ship products: 15 days
OEM orders (customized): 30–45 days depending on complexity and quantity
 
 
3. Can I get a sample before placing a bulk order?
Yes, samples are available. For stock fans, we can send samples within 3–5 days. Custom samples require tooling and take approximately 15–20 days. Sample cost is refundable upon bulk order confirmation.
 
 
4. What is your warranty policy?
We offer a one-year warranty, include some spare parts with the bulk shipment, and provide repair videos.
 
 
5. Can I visit your factory?
Absolutely. We welcome customers to visit our 28,000 sq.m. facility in Foshan. Please contact us in advance to arrange a tour and discuss your project.
 
5. Can I visit your factory?Absolutely. We welcome customers to visit our 28,000 sq.m. facility in Foshan. Please contact us in advance to arrange a tour and discuss your project.1. What is your minimum order quantity (MOQ)?
Our MOQ is 1,000 pieces or one 40 feet container. For ready‑to‑ship stock fans, we accept smaller trial orders (e.g., 10 pieces). Contact us for model‑specific MOQ.
 
 
2.What is your typical lead time?
Ready‑to‑ship products: 15 days
OEM orders (customized): 30–45 days depending on complexity and quantity
 
 
3. Can I get a sample before placing a bulk order?
Yes, samples are available. For stock fans, we can send samples within 3–5 days. Custom samples require tooling and take approximately 15–20 days. Sample cost is refundable upon bulk order confirmation.
 
 
4. What is your warranty policy?
We offer a one-year warranty, include some spare parts with the bulk shipment, and provide repair videos.
 
 
5. Can I visit your factory?
Absolutely. We welcome customers to visit our 28,000 sq.m. facility in Foshan. Please contact us in advance to arrange a tour and discuss your project.
 
5. Can I visit your factory?Absolutely. We welcome customers to visit our 28,000 sq.m. facility in Foshan. Please contact us in advance to arrange a tour and discuss your project.

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